Easy. You’ll need to get in touch with a sleep specialist by calling 1-855-913-1789. We’ll then arrange for one of our partner organisations to collect your mattress from your home (wherever possible). Once we get confirmation your mattress has been collected, we’ll process your refund.
How long this takes depends on your location, but it’s usually just a few business days. And we aim to make everything as easy as we can for you. Your Siena is then donated to one of a range of charities that help to give it a second life in a new home (which is often to someone that really needs it).