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FAQs

Top Questions The Mattress The Difference Payment & Shipping Returns & Exchanges Siena's Warranty 365 Night Trial 100 Night Sleep Trial and Warranty

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Return Policy

Top Questions

What makes the Siena mattress different?
What is the 180-night sleep trial?
Why does a Siena cost less?
Do you offer financing?
How easy is it to return?
Why does a Siena cost less?

The Mattress

What materials are used to make a Siena?
Can I clean the Siena cover?
How firm is a Siena?
What makes the Siena mattress different?

The Difference

Why does a Siena cost less?
What if you dont love it?

Payment & Shipping

How long does delivery take?
Do you offer financing?
What forms of payment are accepted?
Can you ship internationally?

Returns & Exchanges

What if you dont love it?
How easy is it to return?
Do I have to pay to return a Siena?
Do I need to keep any of the packing materials?

Siena's Warranty

What does the warranty cover?
What if you dont love it?
What happens if you find a fault?
Do you offer financing?

365 Night Trial

What makes the Siena mattress different?
Why does a Siena cost less?
How do I assemble my Siena mattress?
What set up do you recommend for the Siena?
Do I need a box spring for my Siena?
How long does it take for a Siena mattress to expand?
Will Siena smell or Off-Gas when opened?
How do I take care of my Siena mattress?
Can the Siena be folded for transport?
Can I clean the Siena cover?

100 Night Sleep Trial and Warranty

What is the 100-night sleep trial?
What if you dont love it?
What does the warranty cover?
What happens if you find a fault?

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